Liberty Residence Guard (LHG) is a house guarantee firm that gives complete guarantee protection with three totally different plans and inexpensive pricing. Established in 2017, Liberty Residence Guard might not have as sturdy expertise as different suppliers, however its distinctive status, affordability and intensive add-on protection make it among the best residence guarantee firms within the business.
Liberty Residence Guard is obtainable in each state besides Wisconsin and Washington, which makes it a wonderful alternative for hundreds of householders throughout the U.S. Be taught extra about Liberty Residence Guard by studying our intensive assessment beneath to higher decide if it’s the proper residence guarantee supplier for you.
Utilizing our leap hyperlink desk of contents to search out what you’re most considering for this assessment on Liberty Residence Guard.
Bounce To:
- Our Overview of Liberty Residence Guard
- Plans, Prices & Protection
- Add-Ons, Exclusions & Protection Limits
- Buyer Opinions
- LHG vs Different Suppliers
- Learn how to File a Declare with LHG
- FAQ
Our Overview of Liberty Residence Guard
Whole Rating: 93 / 100 factors
Liberty Residence Guard is a superb alternative for residence guarantee protection. This supplier not solely has glorious protection choices but in addition inexpensive charges, a easy claims course of and an unbeatable status.
Our consultants analyzed Liberty Residence Guard and evaluated the corporate in six classes to find out an general rating out of 100. Liberty Residence Guard obtained a rating of 93, giving it an general ranking of 4.7 stars. The chart beneath summarizes our outcomes and you may study extra about every class within the following sections.
We clarify our assessment methodology and what we search for beneath.
Plans and Protection of Liberty Residence Guard
Rating: 25.5 / 24 factors
Professionals
Liberty Residence Guard presents three distinct plans to cowl both your home equipment, built-in techniques or a mix of each. The corporate’s Equipment Guard and Methods Guard plans cowl your main family home equipment and your main techniques, respectively. Nonetheless, if you’d like complete protection, the Whole Residence Guard plan is the right choice to guard towards residence equipment and system breakdowns. This complete plan covers 15 techniques and home equipment, whereas different firms provide plans that cowl eight to 13 gadgets.
What units Liberty Residence Guard other than different suppliers is the corporate’s 42 protection add-on choices to guard luxurious gadgets like swimming swimming pools and electronics. Most different suppliers provide lower than 15 gadgets for added protection, making LHG warranties probably the most customizable.
Cons
Whereas Liberty Residence Guard’s most cheap plan presents glorious fundamental protection, it doesn’t cowl family techniques. So if you wish to cowl main techniques, akin to your air conditioner, you’ll want to decide on the most costly plan.
Whereas Liberty Residence Guard presents extra methods to customise your plan, the largest downside to having so many extra choices is the extra month-to-month value. The extra add-ons you embody in your plan, the upper your month-to-month premium can be.
We go into extra element on Liberty Residence Guard’s plans and protection beneath.
Affordability of Liberty Residence Guard
Rating: 20 / 22.5 factors
Professionals
The nationwide common value of residence guarantee plans is $50 monthly, and Liberty hovers proper round that value level for each its Equipment Guard and Methods Guard plans. Warranties from Liberty Residence Guard vary from $49.99 to $59.99 monthly. Which means that for lower than $2 per day, you possibly can profit from Liberty’s most complete protection plan.
Greater than 25 of Liberty Residence Guard’s extra companies value lower than $15 monthly, which makes these add-ons inexpensive for most householders. This makes it straightforward to customise your plan to your distinctive wants.
Cons
Liberty Residence Guard presents quite a few add-ons, however some are costlier than add-ons supplied by different residence guarantee firms. For instance, LHG will cowl your swimming pool for an additional $19.99 monthly, whereas you possibly can defend your pool with one other residence guarantee firm for lower than $15 monthly.
Your service name price from Liberty Residence Guard could also be as little as $65 relying on the service, however that price will also be as excessive as $125 per name. Not like another residence guarantee firms, you can not select your service name price with Liberty Residence Guard. This implies it’s possible you’ll not know the way a lot you’ll pay to have a technician despatched to your own home, and this value might be costlier than the typical.
Some residence guarantee firms don’t have any cancellation price, however sadly, Liberty Residence Guard just isn’t one in all them. In the event you cancel your plan after 30 days, you have to to pay a $50 price.
We go into extra element on the price of Liberty Residence Guard beneath.
Residence Guarantee Sources
Buyer Expertise of Liberty Residence Guard
Rating: 14.5 / 18.5 factors
Professionals
Prospects rave about Liberty Residence Guard’s educated and pleasant representatives that exit of their option to clarify every protection plan intimately. As well as, many purchasers report fast response occasions, around-the-clock assist and optimistic experiences when submitting claims. There are only a few complaints about Liberty Residence Guard on the Higher Enterprise Bureau (BBB) web site, however the firm’s customer support workforce actively works to handle all buyer issues as they come up
Getting a quote from Liberty is straightforward — you possibly can obtain an on the spot, personalised residence guarantee quote on-line that lets you examine totally different plans, charges and add-on protection. This lets you create a custom-made plan that matches your wants and month-to-month price range.
Cons
Once you enter your info on Liberty Residence Guard’s web site to obtain your free quote, you’ll obtain calls, textual content messages and emails from firm representatives. Though these people are pleasant and useful, the sheer quantity of contacts you obtain could be overwhelming. On the primary day alone, our reviewers have been contacted 13 occasions. Three weeks later, the identical reviewer continued to obtain day by day textual content messages and advertising emails.
Firm Fame of Liberty Residence Guard
Rating: 15.5 / 17.5 factors
Professionals
Liberty Residence Guard has among the best reputations of all residence guarantee firms. It has an A- ranking with the BBB and 4.7 stars on Google Opinions, which solidifies its status as a reliable firm. Moreover, LHG has a 4.6-star ranking on Glassdoor, which signifies that the corporate cares as a lot about its staff because it does its prospects.
Cons
Whereas Liberty Residence Guard has glorious rankings and an lively customer support workforce that responds to complaints, it misplaced factors on this class attributable to its few years in enterprise and a 2020 lawsuit during which a buyer sued over frequency of contact. Whereas some firms have greater than 50 years of expertise within the residence guarantee business, Liberty has solely been in enterprise for 5 years.
We’ve included some buyer opinions of Liberty Residence Guard from the BBB beneath.
Claims Course of of Liberty Residence Guard
Rating: 12.5 / 12.5 factors
Professionals
Liberty Residence Guard is well-known for its straightforward claims course of and responsive customer support workforce. Many on-line buyer opinions report glorious buyer care as soon as they file a declare, and a few even say it’s the best declare course of they’ve skilled. When you submit your declare on-line or over the cellphone, it takes lower than 48 hours for it to be authorised.
Just like different residence guarantee suppliers, Liberty has a 30-day ready interval earlier than you possibly can submit a declare. After this ready interval is over, you possibly can start making claims.
Cons
Though the claims course of is usually clean, some Liberty prospects report longer wait occasions as a result of technicians are required to submit photos earlier than they’ll start work. This implies you’ll typically have to schedule a number of appointments earlier than your own home system or equipment is mounted.
We’ve included a step-by-step define of Liberty Residence Guard’s claims course of beneath.
Availability of Liberty Residence Guard
Rating: 5 / 5 factors
Professionals
Liberty Residence Guard is headquartered in Brooklyn, New York, and covers 48 states aside from Wisconsin and Washington. Due to its vast protection space, Liberty receives full marks on this class.
Cons
Liberty Residence Guard serves 96% of the U.S., however attributable to service exclusions, owners in Washington and Wisconsin are at present unable to acquire residence warranties by way of this supplier.
Liberty Residence Guard Plans, Prices and Protection
The nationwide common for a month-to-month residence guarantee is $50 monthly, and Liberty Residence Guard meets that price with its Equipment Guard plan. Even so, the corporate’s Methods Guard and Whole Residence Guard plans are additionally inexpensive, beginning at $54.99 monthly and $59.99 monthly respectively.
In the event you add gadgets to your plan, your month-to-month price will improve. All gadgets coated below Liberty’s residence guarantee service value between $3.99 monthly and $35.99 monthly, however most gadgets are throughout the $8 to $15 monthly vary.
Each time you name Liberty Residence Guard to submit a declare, you’ll pay a service name price. This price will vary from $65 to $125, however the precise quantity relies on the service you require.
| Equipment Guard Month-to-month Price | Methods Guard Month-to-month Price | Whole Residence Guard Month-to-month Price |
| Beginning at $49.99 | Beginning at $54.99 | Beginning at $59.99 |
Liberty Residence Guard Equipment Guard Plan: The Equipment Guard plan is ideal for owners who need simply the fundamentals coated. In the event you don’t have central air-con or have older home equipment, you must make investments on this plan. It covers eight main family home equipment — together with your dryer, washer, fridge, microwave, dishwasher, cooktop, storage door opener and exhaust fan.
Liberty Residence Guard System Guard Plan: In the event you simply purchased new home equipment and solely wish to cowl your main residence techniques, then the System Guard plan is for you. It covers your HVAC techniques, ductwork, electrical techniques, plumbing techniques and water heater.
Liberty Residence Guard Whole Residence Guard Plan: The Whole Residence Guard plan is right for owners who need full peace of thoughts. It contains every thing within the Equipment Guard and System Guard Plans, masking a complete of 15 residence techniques and home equipment.
The desk beneath reveals a side-by-side comparability of what’s coated below every Liberty Residence Guard guarantee plan.
| Equipment Plan | Methods Plan | Whole Residence Guard Plan | |
| Garments Dryer | ✓ | X | ✓ |
| Garments Washer | ✓ | X | ✓ |
| Kitchen Fridge | ✓ | X | ✓ |
| Constructed-in Microwave Oven | ✓ | X | ✓ |
| Dishwasher | ✓ | X | ✓ |
| Ranges/Ovens/Cooktops | ✓ | X | ✓ |
| Ceiling and Exhaust Followers | ✓ | X | ✓ |
| Storage Door Openers | ✓ | X | ✓ |
| Air Conditioning | X | ✓ | ✓ |
| Heating | X | ✓ | ✓ |
| Ductwork | X | ✓ | ✓ |
| Plumbing | X | ✓ | ✓ |
| Electrical | X | ✓ | ✓ |
| Water Heater | X | ✓ | ✓ |
What Optionally available Add-ons Does Liberty Residence Guard Supply?
Liberty Residence Guard presents probably the most customizable residence guarantee plans due to its many obtainable add-ons. Together with the fundamental residence system and equipment protection, you possibly can select so as to add as much as 42 extra gadgets to your own home guarantee, together with:
- Pool
- Spa
- Extra Spa
- Nicely Pump
- Sump Pump
- Central Vacuum
- Septic System Pumping
- Stand Alone Freezer
- Restricted Roof Leak
- Lighting Fixtures
- Re-Key
- Water Softener
- Garden Sprinkler System
- Electronics Safety
- Swamp Cooler
- Ejector Pump
- Second Fridge
- Trash Compactor
- Ice Maker (Fridge)
- Freestanding Ice Maker
- Wine Cooler
- Salt Water Pool
- Generator
- Plumbing Fixture
- Grinder Pump
- Water Dispenser Water Line
- On the spot Scorching Water Dispenser
- Reverse Osmosis Water Filter System
- Casita Visitor Unit
- TV Mounting
Together with extra gadgets in your house, you can even pay a month-to-month price for residence companies:
- Window Washing and Cleansing
- Gutter Cleansing
- Pest Management
- Carpet Cleansing
- Energy Washing (Exterior Flooring)
Lastly, your fundamental Liberty Residence Guard guarantee doesn’t cowl luxurious home equipment. In case you have these things in your house, you possibly can improve your protection to incorporate the next:
- Professional Collection Fridge
- Professional Collection Vary/Oven/Cooktop
- Professional Collection Dishwasher
- Professional Collection Microwave
- Professional Collection Washing Machine
- Professional Collection Garments Dryer
- Professional Collection Stand Alone Freezer
Does Liberty Residence Guard Have Any Exclusions?
Just like different residence guarantee suppliers, Liberty Residence Guard does have limitations and exclusions to its residence guarantee protection. Remember the fact that Liberty solely covers injury attributable to regular put on and tear, so if you wish to get probably the most out of your own home guarantee, be sure to maintain all upkeep information.
Your Liberty Residence Guard residence guarantee is not going to cowl the next:
- Routine upkeep
- Injury attributable to lack of upkeep or human error
- Improper set up or earlier repairs
- Corrosion or rust
- Business grade tools
- Luxurious home equipment
- Good expertise and units
- Restore of beauty defects
Does Liberty Residence Guard Have Any Protection Limits?
For all gadgets included within the Equipment Guard, Methods Guard and Whole Residence Guard plans, protection is restricted to $2,000 per merchandise. For all extra coated gadgets, the restrict is $500 per merchandise. This quantity applies per coverage interval, that means it resets after 12 months from the date of buy.
Liberty Residence Guard Buyer Opinions
Many Liberty Residence Guard prospects have posted each optimistic and unfavorable opinions on the BBB web site. We’ve included a couple of of those residence guarantee opinions beneath.
Constructive Opinions of Liberty Residence Guard
Liberty Residence Guard has a whole bunch of on-line opinions that spotlight optimistic buyer experiences. Buyer satisfaction is clear from many opinions on the BBB, and lots of Liberty prospects rave in regards to the amount of cash saved, educated representatives and a clean claims course of.
They [Liberty Home Guard] met my expectations once they changed my rubbish disposal in 4 days. They exceeded my expectations once they changed my air conditioner in two weeks. I saved round 100 {dollars} on the rubbish disposal substitute, due to the deductible and the truth that the rubbish disposal concern was decided to be pre-existing. I saved about $1,200 once they changed my AC. All in, I’m up about $1,180 and I’m very comfortable to this point. I hope to proceed to get increasingly worth from this coverage. However actually, to this point the plan is value each cent I’ve paid for it.
— Amber C., 11/18/2022
Liberty’s workforce has been extraordinarily dependable and saved us greater than a big amount of cash on repairs to this point. Their technicians simply give off the aura of being very expert and polished and doubtless most significantly, appear extraordinarily motivated to assist. We really initially received our coverage with them as a present from our realtor about three years in the past and have used the service once in a while on a semi-regular foundation. On our final declare, Brian R. actually helped us out. As a home-owner, Liberty Residence Guard’s safety has confirmed to be very worthwhile.
— Madeline C., 11/14/22
Destructive Opinions of Liberty Residence Guard
Some Liberty Residence Guard prospects report lengthy wait occasions on the cellphone and the necessity to schedule a number of technician appointments to finish a restore. Liberty usually requires service technicians to submit photos of residence home equipment and techniques earlier than they are often repaired, which may delay repairs by a number of days.
[The] deductible is simply too excessive, there is a ready interval earlier than you possibly can file a declare and so they require the plumber to submit photographs earlier than approving. Meaning two appointments I needed to take off work for, one for the picture and one for him to truly repair the difficulty.
— Rick M., 07/19/2022
Liberty Residence Guard vs Different Residence Guarantee Corporations
Earlier than you select a house guarantee supplier, it’s vital to analysis the suppliers obtainable in your space. Beneath you possibly can see how Liberty Residence Guard compares to different prime residence guarantee firms.
| Supplier | Greatest For | Month-to-month Price | Service Price | BBB Ranking | Years in Enterprise |
| Liberty Residence Guard | Most Customizable | $49.99 – $69.99+ | $65.00 – $125.00 | A – | 5 |
| American Residence Defend | First-time Householders | $49.99 – $99.99+ | $75.00 – $125.00 | B | 51 |
| Selection Residence Guarantee | Worth | $46.83 -$54.75 | $85.00 | D+ | 13 |
| Choose Residence Guarantee | Most Inexpensive Service Price | $60.42 – $63.75+ | $60.00 – $75.00 | B- | 10 |
| AFC Residence Membership | Most Added Advantages | $30.00 – $50.00+ | $75.00 – $125.00 | B | 13 |
| 2-10 Residence Guarantee | Kitchen Home equipment | $17.00 – $60.00+ | $65 – $100 | B | 39 |
Learn how to File a Declare With Liberty Residence Guard
Liberty Residence Guard prospects can report a declare across the clock, any time through the week. This 24/7 protection presents peace of thoughts realizing if one thing goes incorrect in your house, you simply should file a declare on-line or name customer support as quickly as you discover the malfunction.
Liberty Residence Guard additionally presents a 60-day workmanship assure. So if a technician has repaired one in all your own home techniques and the system fails once more inside 60 days, Liberty will ship a technician to restore it at no extra cost.
FAQ: Liberty Residence Guard
Is Liberty Residence Guard reputable?
Liberty Residence Guard is a reputable residence guarantee enterprise with nice buyer opinions on-line. This firm is among the many most extremely rated of all residence guarantee firms, so we take into account it a fantastic choice on your residence guarantee wants.
Does Liberty Residence Guard cowl pre-existing circumstances?
Liberty Residence Guard doesn’t cowl any identified or unknown pre-existing circumstances. In accordance with an internet pattern contract, Liberty will solely cowl the associated fee to restore or change techniques and home equipment which might be put in and in good working situation when your service contract begins.
Does Liberty Residence Guard cowl roof leaks?
Liberty Residence Guard presents roof leak safety for a further $11.99 monthly. It will get you $500 of protection per time period, however the protection doesn’t embody partial or full roof substitute. It solely applies to the roof leak patching that presides over residing house in a single-family residence.
Does Liberty Residence Guard require a house inspection?
Liberty Residence Guard doesn’t require a house inspection so that you can take out a house guarantee coverage, and the corporate will cowl your own home techniques and home equipment no matter age. However these techniques and home equipment have to be in working order while you signal your guarantee contract to obtain protection.
How do you cancel a Liberty Residence Guard coverage?
You may cancel your Liberty Residence Guard guarantee by calling the customer support line. In the event you cancel your coverage throughout the first 30 days, you’ll get a full refund. However for those who cancel after 30 days, you’ll have to pay a $50 cancellation price.
How We Evaluated Liberty Residence Guard In opposition to Our Overview Standards
To assist customers such as you select the perfect residence guarantee firms on your residence, we dive deep into each top-rated residence guarantee firm and price them primarily based on six components. As soon as we analysis an organization and have gathered all our knowledge, we use the next scoring system to grade every residence guarantee firm on a 100-point scale. We then convert the rating to a 5-star ranking.
- Plans + Protection Choices (24 Attainable Factors): Since each buyer has totally different wants and a distinct price range, we award extra factors to suppliers that supply extra plans and better flexibility. Liberty Residence Guard does exceptionally nicely on this class as a result of it presents three totally different plans and dozens of add-ons that permit for plan customization.
- Affordability (22.5 Attainable Factors): Price is a vital issue as a result of many owners select residence warranties to keep away from excessive funds for residence equipment repairs. We consider every firm primarily based on its plans and extra companies, service name charges and cancellation phrases. Liberty’s Residence Guard’s plans are every inexpensive at lower than $2 per day, and the add-on protection permits for purchasers to customise their plan to swimsuit their wants and price range.
- Buyer Expertise (18.5 Attainable Factors): Your expertise as a buyer is vital, together with the assist you obtain when contacting a house guarantee supplier. We gauge general assist by buyer opinions, conducting home-owner surveys and going by way of the quotes course of. Liberty Residence Guard has nice on-line buyer opinions and a straightforward claims course of, which suggests it scores excessive on this class.
- Firm Fame (17.5 Attainable Factors): An organization’s status is a mix of opinions from prospects and respected organizations just like the BBB. We additionally consider the years of expertise an organization has, how glad its staff are and any previous or pending lawsuits. Liberty has a wonderful A- ranking with the BBB and 4.7 stars on Google Opinions, so it does nicely on this class.
- Claims Course of (12.5 Attainable Factors): On this class, we have a look at the general claims course of, together with how straightforward it’s to file a declare and an organization’s response time. Liberty Residence Guard’s claims course of is straightforward and prospects can contact a customer support consultant 24/7.
- Availability (5 Attainable Factors): Availability refers to what number of states and places an organization serves. Liberty Residence Guard does nicely on this class as a result of it presents residence warranties in 48 states, solely excluding Wisconsin and Washington.
Opinions of Different Residence Warranties
